Ring Doorbell Camera Not Working

Open up the ring app and tap on the three lines on the top left.

Ring doorbell camera not working.

Not ringing your existing internal doorbell correctly. A ring video doorbell is the easiest way to enhance the security of your home. Look for devices in the list on the left side of the screen. This buyer s guide will help you sort through the unique circumstances of your home and select which ring video doorbell is right for you.

The ring doorbell buyer s guide. We installed two ring 2 doorbells this weekend. Just which ring video doorbell product is suitable for your needs though. Video is great but sound is not.

To learn more about the most common causes of your ring app not connecting to your device and how to fix them read the article below. I bought 2 floodlight cams and ordered the ring doorbell pro and i want them to work as they should. We are having the same issues on both. Check the ring app.

At first we had horrible feedback. Protect your home watch over what s important from your phone with video doorbells indoor outdoor security cameras alarm systems more. Ring app is having trouble connecting to the ring device and showing video you may have recently received a notification on your mobile device of a motion event in your ring app. Select the device camera doorbell etc you need to reconnect to wifi.

If the camera is not responsive at all and no image can be seen while everything else functions properly on the ring video doorbell the camera is most likely at fault. Night vision doesn t work. However what many people miss is that live view mode doesn t work if your ring doorbell is running on battery power. I have spent many days with ring support and not had any luck so frustration is setting in.

Your ring pro requires a power source that supplies a minimum of 16 volts ac. It should work correctly. When you opened your ring app to view the event you got a blurry screen with a message that the app was having trouble connecting to the ring device. You can manually reconnect your ring device back to your wifi network by following these steps.

To check the voltage of your ring pro open the ring app select your ring pro and tap device health. You can power your ring doorbell unit either using the internal battery or wire it up to your existing doorbell s wiring which turns the internal battery into a backup in case of a power outage. You might see a message that says activating device but the camera eventually times out. As a result your ring app is unable to show you a live view or display a video recording from your ring camera s.

I will mention that i have uninstalled and reinstalled the app twice.